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Extended Guarantees
Your Questions answered
What does retra service plan actually cover?
Repairs or replacement costs following mechanical of electrical breakdown due to faulty manufacture.
Are all costs paid for?
Yes. Call out, labour, transportation and replacement parts (unless parts are covered by the manufacturer in which case the manufacturer does the service with no bills for the customer) and VAT.
Who carries out the repairs?
Retra Warranty Services will appoint an expert to carry out the repairs.
What is the product cannot be repaired?
When this is the case and the product is beyond economic repair, there is a generous replacement benefit.
Are their exclusions?
Yes. But kept to a sensible minimum, e.g. Cover does not include cleaning, tuning, batteries, misuse, accidental damage and the like.
Your household insurance may include cover against accidental damage, fire, theft, flood, froozen food. Retra Warrantees do not cover these risks so avoiding duplication of cover, and ensuring best value from our service plan. Full terms are available upon request by a representive of our sales team.
Any other questions?
Call our sales team on 01977 609400 or 01977 609260, and they will be happy to answer your query about retra warrantees.
Retra - Radio Electrical & Television Retailers Association.
Established in 1942, has with its subsidiaries over the past 20 years, providing long term solutions for their customers in caring for electronic and gas appliances. Serving the customers of its 1450 member companies with over 3500 outlets.
All retra dealers sign up to the retra Code of Practice ensuring standard of service.
You can view the terms and conditions of the Retra warranty policy by clicking here.
Our extended guarantees are from Retra Warrenty Services and are available on almost all items to extend your guarantee to 5 years.
There are two ways to pay:
There are two ways to pay:
- Pay In Full (As Advertised on the Product Listing)
- Pay Monthly (Call our sales team on 01977 609400 to arrange)
Up to five years peace of mind:
- Protection against service charges
- Unlimited number of repairs
- Generous allowances if products cannot be repaired
- Easy clames procedure
The retra service plan provides that long term safeguard, and with it true peace of mind.
The retra service plan is an economic means of protecting against expensive repair bills, long into the future, with a single payment, in most cases pennies per week.
Financial servces, essential for such long term commitments, are "ring fences", and independently monitored for their adequacy by International accountants Mazars.
Your Questions answered
What does retra service plan actually cover?
Repairs or replacement costs following mechanical of electrical breakdown due to faulty manufacture.
Are all costs paid for?
Yes. Call out, labour, transportation and replacement parts (unless parts are covered by the manufacturer in which case the manufacturer does the service with no bills for the customer) and VAT.
Who carries out the repairs?
Retra Warranty Services will appoint an expert to carry out the repairs.
What is the product cannot be repaired?
When this is the case and the product is beyond economic repair, there is a generous replacement benefit.
Are their exclusions?
Yes. But kept to a sensible minimum, e.g. Cover does not include cleaning, tuning, batteries, misuse, accidental damage and the like.
Your household insurance may include cover against accidental damage, fire, theft, flood, froozen food. Retra Warrantees do not cover these risks so avoiding duplication of cover, and ensuring best value from our service plan. Full terms are available upon request by a representive of our sales team.
Any other questions?
Call our sales team on 01977 609400 or 01977 609260, and they will be happy to answer your query about retra warrantees.
Retra - Radio Electrical & Television Retailers Association.
Established in 1942, has with its subsidiaries over the past 20 years, providing long term solutions for their customers in caring for electronic and gas appliances. Serving the customers of its 1450 member companies with over 3500 outlets.
All retra dealers sign up to the retra Code of Practice ensuring standard of service.
You can view the terms and conditions of the Retra warranty policy by clicking here.
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JUAL Domestics Ltd is a family owned, family run business established 1997